Soul Beach Boutique Hotel & Spa (Adults Only), Playa del Carmen - Reviews, Room Options & Prices 2025

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About the Hotel

Calle 28 Norte - Entre Calle Quinta Avenida Y 10 Avenida, Playa del Carmen, Mexico, 77710

Perfect

7.2

7.0

/10

4.4

3.6

“The location is vibrant, just steps from Playa del Carmen's hottest spots.”view full review

Soul Beach Boutique Hotel & Spa (Adults Only), a 5-star spa hotel in Centro, offers a year-round outdoor pool, Soul Spa with Turkish hammam, and rooftop restaurant with Playa views.

Modern Room Amenities

Soul Beach Hotel's 31 air-conditioned rooms feature LED TVs, minibars, and designer toiletries. Each unit includes a private bathroom with shower, while certain rooms offer terraces with garden views and seating areas.

Rooftop Dining Options

The rooftop houses a restaurant and bar serving local cuisine breakfasts from 9:00 AM. Guests choose between the bar/lounge and poolside bar for drinks.

Spa and Wellness

Soul Beach Boutique Hotel & Spa features a full-service spa offering massages, facials, and body treatments. The wellness area includes a sauna, spa tub, and steam room, complemented by an outdoor pool.

Central Beach Location

Located steps from Fifth Avenue, the hotel stands 0.5 miles from Kool Beach Club and 0.5 miles from Mamita's Beach Club. Airport shuttle service is available for a surcharge.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

2 persons

26 m²

2 Double beds

Shower

Air conditioning

room details

King Suite Balcony

2 persons

26 m²

1 King-size bed

Shower

Balcony

room details

Superior Double Room Balcony

2 persons

28 m²

2 Double beds

Shower

Balcony

room details

Executive Suite Bath Tub

2 persons

33 m²

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Playa del Carmen700 m

Airports

Aeropuerto de Playa del Carmen (PCM) 2.3 km

Cancun (CUN) 55.9 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Amazing Hydrotherapy Spa

“I had the opportunity to experience the hydrotherapy spa at Soul Beach, and it was absolutely blissful! For a great price, the calming and beautiful facilities allowed me to unwind thoroughly. The overall ambiance felt serene, making it the perfect retreat after a long day.” view full review

Comfortable and Spacious Rooms

“The room I stayed in was beautifully decorated and quite spacious, made for a relaxing stay. The bed was extremely comfortable and the cleanliness was on point. It seemed like a lovely sanctuary to return to after exploring all day.” view full review

Well-Appointed Modern Bathroom

“The modern bathroom in my room stood out with its stylish decor and thoughtful amenities. It featured a great tub that added an extra touch of luxury to my stay, making it the perfect spot to relax after a long day of adventures.” view full review

Cozy Sleeping Experience

“I truly enjoyed the cozy atmosphere of my bedroom. The design was inviting and comfortable, which contributed enormously to a quality night's sleep. Waking up refreshed was such a treat!” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Snorkelling
Canoeing
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Aerobics
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Snack bar
Picnic area/ Tables
Dinner

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Live entertainment
Night club
Sun terrace
Leisure/ TV room
Spa & wellness centre
Solarium
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Calle 28 Norte - Entre Calle Quinta Avenida Y 10 Avenida, Playa del Carmen, Mexico, 77710

Map view

Calle 28 Norte - Entre Calle Quinta Avenida Y 10 Avenida, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

840 m

Museum

3D Museum of Wonders

880 m

Landmark

Los Fundadores Park

1.5 km

Museum

Museo Frida Kahlo Playa Del Carmen

930 m

Beach

Mamita's Beach Club

640 m

Night club

Coco Bongo

700 m

Beach

Playacar

320 m

Gallery

Riviera Art Gallery

670 m

Gallery

La Galeria de Playa Art Gallery

680 m

Landmark

Ambarte

720 m

Landmark

Caminarte

680 m

Landmark

Arte en Playa

770 m

Aquarium

Aquarium Beach

620 m

Gallery

Tierra Huichol

890 m

Landmark

La 5ta Hacienda

980 m

Landmark

Galeria Lamanai

1.1 km

Church

Nuestra Senora del Carmen Catholic Church

2.0 km

Landmark

Gaston Charo Art Gallery Playa del Carmen

1.1 km

Landmark

Corazon de Mexico

1.2 km

Landmark

Sun Jaguar

1.3 km

Landmark

Galeria de Arte 5ta Avenida

1.3 km

Casino

Grand Riviera Casino

700 m

Store

ME Dive Center

610 m

Shopping Area

Plaza Las Americas

620 m

Landmark

La Sirena's Fine Mexican Handcrafts

1.5 km

Store

MEGA Soriana

700 m

Store

DAC Verduras y Frutas

710 m

Shopping Area

Centro Maya

1.1 km

Nearby

Mall

Quinta Alegria Shopping Mall

440 m

Beach

Kool Beach Club

440 m

Restaurants

Los Hijos Del Mar Tostaderia Mazatletca

140 m

Avenida 30 between Calles 24 and 26

Don Chendo

190 m

30 Avenida Norte Entre Calle 24 y Norte 26

Buzo's Restaurant

230 m

Calle 26 Norte S/N Gonzalo Guerrero

Cassa Ceviche

250 m

Calle 24 Norte # 7 Entre 30 y 25

PapaCharly

320 m

Av. Entre Calle 30n y 32n 25 Colonia Gonzalo Guerrero

Ta'consciente Taqueria Libre de Carne

300 m

Calle 30 Norte Between 25 & 30

Vips

500 m

50 Avenida Norte 825

Reviews and Ratings

Feedback from previous guests about their experience.

Claude

United States, February 2025

7.4/10

I had a mixed experience at this boutique hotel. On the upside, the location was perfect for exploring, and the rooms were nicely clean and comfortable. However, I felt the dining options at breakfast could really use some improvement, and I wished the price I paid aligned more closely with the overall experience. Overall, it's a decent spot, but there are definitely areas to enhance.

Rooms

7.0

The room was clean and comfortable, but it didn't quite match the price we paid since we heard of other options that were cheaper and in worse condition.

Service

9.0

The service was attentive, and the team really took good care of us throughout our stay.

Location

10.0

The location is fantastic, right in the heart of everything, yet it felt quiet, making it easy to relax after a day exploring.

Dining

5.0

Breakfast had some limited options and could definitely benefit from more variety, especially with different kinds of tea available.

Facilities

6.0

The overall facilities were satisfactory, but I wouldn't say they were anything super special.

Charlie

United States, February 2025

7.2/10

I had a pleasant stay at this boutique hotel. The rooms were clean and spacious, although I wish there had been a couple more chairs and towel hooks. The staff went above and beyond to assist me, which really enhanced my experience. The location was convenient, just a short walk to the beach, but it was quite loud outside at times. Dining options were limited, and breakfast could use more variety, but overall, it offered decent value for the price.

Rooms

7.0

The rooms were clean and spacious, but could have used a couple of chairs and more towel hooks.

Service

9.0

The staff were very helpful and polite, going out of their way to assist me whenever needed.

Location

8.0

The hotel was conveniently located for a quick walk to the beach and was in a lively area without feeling unsafe.

Dining

5.0

Breakfast options were limited; you only have scrambled or sunny side up eggs unless you pay extra.

Facilities

7.0

Facilities were decent, but they could enhance the overall experience.

Kyle

United States, January 2025

7.2/10

I had a nice stay at this boutique hotel with lovely, comfortable rooms. The location was perfect for exploring the area, but the dining options were quite limited, especially for breakfast. Overall, it offers good value for money, but a few areas could use improvement.

Rooms

9.0

The rooms were super nice, cozy, and everything was in order. I was on the first floor and enjoyed being in a quieter room.

Service

6.0

The service was hit or miss; while some staff members were helpful and nice, I did notice some areas, like cleanliness, that could have been better.

Location

9.0

The location was excellent, right off Fifth Avenue, making it easy to access everything. It was also just a short walk to the beach and several restaurants.

Dining

5.0

Dining was a letdown with a very basic breakfast menu. I think it would have been better if they offered a wider variety of options.

Facilities

7.0

The facilities were decent but could use some updates. The pool area was enjoyable, but it didn't feel as luxurious as I expected from a boutique hotel.

Anne

United States, December 2024

6.6/10

I had a lovely stay at this boutique hotel, which felt incredibly peaceful despite being in a bustling area. The outdoor tub was a charming touch, but I did find the room lacked a couple of features like extra seating and towel hooks. Overall, it's a cute place that could use some minor improvements to make it even better.

Rooms

7.0

The rooms were nice and had a super cute outdoor tub, providing a private space to relax. However, it could have benefited from a couple of chairs inside and more than one towel hook, as it made reusing towels a bit tricky.

Service

7.0

I appreciated that the staff was very cordial and went above and beyond to assist me with what I needed, though I had to speak up several times before my room issue was addressed.

Location

8.0

The hotel's location was pretty good, placed well so I didn't feel unsafe while still being close to the beach and restaurants. It had a great balance of accessibility without being in the noisy fray.

Dining

5.0

While the dining options didn't impress me much, I found the breakfast timing to be a bit late and the food a tad overpriced for the quality.

Facilities

6.0

I enjoyed the tranquil vibe of the hotel, and the outdoor amenities were charming, but I felt some facilities could use better maintenance.

Jason

United States, November 2024

6.2/10

I had a mixed experience at this boutique hotel. On one hand, the rooms were clean and had a nice spacious layout. However, I was really disappointed that my accommodations didn't have a hair dryer, which was advertised. The service was a hit-or-miss; while some staff were accommodating, there were moments when I felt ignored. The location was fantastic, close to all the main attractions but still quiet enough to relax. Overall, it was a decent stay, but not without its hiccups.

Rooms

7.0

The rooms were clean and quite spacious, but my first-floor room was right in front of the stairs and elevator, which wasn't ideal for privacy.

Service

5.0

While some staff went out of their way to assist me, there were times when I felt disregarded. A particularly unpleasant encounter left a sour taste in my mouth.

Location

9.0

The hotel is in a prime spot, just a short walk from all the action on Fifth Avenue while still being quiet enough to enjoy some peace.

Dining

5.0

Dining options were very limited. Breakfast choices were quite basic, which left me underwhelmed during my stay.

Facilities

6.0

The facilities were decent, but I didn't get to explore them fully. I hope there are more offerings than what I saw.