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From56US$ /night
Check-in
24Jan2026Select date
Check-out
25Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 28 Norte - Entre Calle Quinta Avenida Y 10 Avenida, Playa del Carmen, Mexico, 77710
Very good
7.2
7.0
/10
4.3
3.5
/5

Soul Beach Boutique Hotel & Spa (Adults Only), a 5-star spa hotel in Centro, offers a year-round outdoor pool, Soul Spa with Turkish hammam, and rooftop restaurant with Playa views.

Modern Room Amenities

Soul Beach Hotel's 31 air-conditioned rooms feature LED TVs, minibars, and designer toiletries. Each unit includes a private bathroom with shower, while certain rooms offer terraces with garden views and seating areas.

Rooftop Dining Options

The rooftop houses a restaurant and bar serving local cuisine breakfasts from 9:00 AM. Guests choose between the bar/lounge and poolside bar for drinks.

Spa and Wellness

Soul Beach Boutique Hotel & Spa features a full-service spa offering massages, facials, and body treatments. The wellness area includes a sauna, spa tub, and steam room, complemented by an outdoor pool.

Central Beach Location

Located steps from Fifth Avenue, the hotel stands 0.5 miles from Kool Beach Club and 0.5 miles from Mamita's Beach Club. Airport shuttle service is available for a surcharge.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
2 persons
280 sq. feet 
2 Double beds
Shower
Air conditioning
King Suite Balcony
2 persons
280 sq. feet 
1 King-size bed
Shower
Balcony
Superior Double Room Balcony
2 persons
305 sq. feet 
2 Double beds
Shower
Balcony
Executive Suite Bath Tub
2 persons
360 sq. feet 
1 King-size bed
Shower
Bathtub
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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

General

  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • Concierge desk
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Lift

Sports & Fitness

  • Tennis court

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Room service
  • Car hire
  • Laundry
  • Medical facilities service

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Outdoor swimming pool
  • Leisure/ TV room
  • Jacuzzi

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Calle 28 Norte - Entre Calle Quinta Avenida Y 10 Avenida, Playa del Carmen, Mexico, 77710
Map view
Calle 28 Norte - Entre Calle Quinta Avenida Y 10 Avenida, Playa del Carmen, Mexico, 77710
Nearby
Mall
Quinta Alegria Shopping Mall
1500 ft
Beach
Kool Beach Club
1500 ft
Restaurants
Los Hijos Del Mar Tostaderia Mazatletca
500 ft
Avenida 30 between Calles 24 and 26
Don Chendo
700 ft
30 Avenida Norte Entre Calle 24 y Norte 26
Buzo's Restaurant
800 ft
Calle 26 Norte S/N Gonzalo Guerrero
Cassa Ceviche
900 ft
Calle 24 Norte # 7 Entre 30 y 25
PapaCharly
1100 ft
Av. Entre Calle 30n y 32n 25 Colonia Gonzalo Guerrero
Ta'consciente Taqueria Libre de Carne
1000 ft
Calle 30 Norte Between 25 & 30
Vips
1700 ft
50 Avenida Norte 825
Getting around
City Centre
Playa del Carmen9 min  ·  2300 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)28 min  ·  1.4 mi
Cancun International Airport (CUN)84 min  ·  34.7 mi

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.2
7.2/10 based on 401 reviews
Claude
United States, February  2025
7.4/10

I had a mixed experience at this boutique hotel. On the upside, the location was perfect for exploring, and the rooms were nicely clean and comfortable. However, I felt the dining options at breakfast could really use some improvement, and I wished the price I paid aligned more closely with the overall experience. Overall, it's a decent spot, but there are definitely areas to enhance.

Rooms
7.0
The room was clean and comfortable, but it didn't quite match the price we paid since we heard of other options that were cheaper and in worse condition.
Service
9.0
The service was attentive, and the team really took good care of us throughout our stay.
Location
10.0
The location is fantastic, right in the heart of everything, yet it felt quiet, making it easy to relax after a day exploring.
Dining
5.0
Breakfast had some limited options and could definitely benefit from more variety, especially with different kinds of tea available.
Facilities
6.0
The overall facilities were satisfactory, but I wouldn't say they were anything super special.
Charlie
United States, February  2025
7.2/10

I had a pleasant stay at this boutique hotel. The rooms were clean and spacious, although I wish there had been a couple more chairs and towel hooks. The staff went above and beyond to assist me, which really enhanced my experience. The location was convenient, just a short walk to the beach, but it was quite loud outside at times. Dining options were limited, and breakfast could use more variety, but overall, it offered decent value for the price.

Rooms
7.0
The rooms were clean and spacious, but could have used a couple of chairs and more towel hooks.
Service
9.0
The staff were very helpful and polite, going out of their way to assist me whenever needed.
Location
8.0
The hotel was conveniently located for a quick walk to the beach and was in a lively area without feeling unsafe.
Dining
5.0
Breakfast options were limited; you only have scrambled or sunny side up eggs unless you pay extra.
Facilities
7.0
Facilities were decent, but they could enhance the overall experience.
Kyle
United States, January  2025
7.2/10

I had a nice stay at this boutique hotel with lovely, comfortable rooms. The location was perfect for exploring the area, but the dining options were quite limited, especially for breakfast. Overall, it offers good value for money, but a few areas could use improvement.

Rooms
9.0
The rooms were super nice, cozy, and everything was in order. I was on the first floor and enjoyed being in a quieter room.
Service
6.0
The service was hit or miss; while some staff members were helpful and nice, I did notice some areas, like cleanliness, that could have been better.
Location
9.0
The location was excellent, right off Fifth Avenue, making it easy to access everything. It was also just a short walk to the beach and several restaurants.
Dining
5.0
Dining was a letdown with a very basic breakfast menu. I think it would have been better if they offered a wider variety of options.
Facilities
7.0
The facilities were decent but could use some updates. The pool area was enjoyable, but it didn't feel as luxurious as I expected from a boutique hotel.
Anne
United States, December  2024
6.6/10

I had a lovely stay at this boutique hotel, which felt incredibly peaceful despite being in a bustling area. The outdoor tub was a charming touch, but I did find the room lacked a couple of features like extra seating and towel hooks. Overall, it's a cute place that could use some minor improvements to make it even better.

Rooms
7.0
The rooms were nice and had a super cute outdoor tub, providing a private space to relax. However, it could have benefited from a couple of chairs inside and more than one towel hook, as it made reusing towels a bit tricky.
Service
7.0
I appreciated that the staff was very cordial and went above and beyond to assist me with what I needed, though I had to speak up several times before my room issue was addressed.
Location
8.0
The hotel's location was pretty good, placed well so I didn't feel unsafe while still being close to the beach and restaurants. It had a great balance of accessibility without being in the noisy fray.
Dining
5.0
While the dining options didn't impress me much, I found the breakfast timing to be a bit late and the food a tad overpriced for the quality.
Facilities
6.0
I enjoyed the tranquil vibe of the hotel, and the outdoor amenities were charming, but I felt some facilities could use better maintenance.
Jason
United States, November  2024
6.2/10

I had a mixed experience at this boutique hotel. On one hand, the rooms were clean and had a nice spacious layout. However, I was really disappointed that my accommodations didn't have a hair dryer, which was advertised. The service was a hit-or-miss; while some staff were accommodating, there were moments when I felt ignored. The location was fantastic, close to all the main attractions but still quiet enough to relax. Overall, it was a decent stay, but not without its hiccups.

Rooms
7.0
The rooms were clean and quite spacious, but my first-floor room was right in front of the stairs and elevator, which wasn't ideal for privacy.
Service
5.0
While some staff went out of their way to assist me, there were times when I felt disregarded. A particularly unpleasant encounter left a sour taste in my mouth.
Location
9.0
The hotel is in a prime spot, just a short walk from all the action on Fifth Avenue while still being quiet enough to enjoy some peace.
Dining
5.0
Dining options were very limited. Breakfast choices were quite basic, which left me underwhelmed during my stay.
Facilities
6.0
The facilities were decent, but I didn't get to explore them fully. I hope there are more offerings than what I saw.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 11:00-12:00
Guest Parking
No parking available.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
31
Former name
soul beach boutique by koox (adults only)

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